In addition to the local artisan offerings and thoughtful, welcoming Provenance Signatures that you’ll find at our luxurious downtown hotel, such as Provenance Well + Fit kit, spiritual menu and bicycle rentals, we are pleased to provide a range of considerate protective measures designed to keep you safe and healthy during your stay.
Keep scrolling to find out what makes our amenities so special, or click the button to learn more about what we’re doing to keep you safe.
Want to find the best cold brew in Bridge City? Curious about how to get to Forest Park? Need fresh towels? Our friendly Virtual Concierge, is here to help, and is available anytime, day or night. It can answer your questions about Hotel Lucia or Portland, or it can get you the hotel services you need, like an extra pillow or a tidy-up.
Our convenient Contactless Check-In gets you on your way to your restful stay quickly, easily — and safely. The entire four-step process takes less than a minute and all you need are your phone and ID.
Adopted by all major hotel brands in the US, we are participating in Safe Stay, the American Hotel and Lodging Association’s enhanced hotel cleaning standards program created in conjunction with public health experts, scientists and medical leaders in response to COVID-19.
We are also completing the Oregon Restaurant and Lodging Association Safety Checklist during Portland’s Phase-1 Reopening.
Our sublime sleep experience includes down comforters, Mascioni linens and duvet covers made of 100% Supima cotton percale, Simmons Black Label pillow top mattresses, and an EnduroTECH environmentally responsible foundation. Rest well with two down pillows and two alternative down pillows, or select from our luxurious pillow menu.
Our signature Well+Fit program makes streamed online workouts, access to in-studio class passes and state-of-the-art equipment accessible to you from the moment you check in, to keep you well and fit while traveling.
When it comes time to get out and about, put the pedal to the pavement and borrow one of our Shinola bicycles as you head out to explore this bike-friendly city.
Every room comes with a high-fidelity Tivoli Bluetooth Clock Player, so you can stream your favorite music.
Taoist? Christian? Muslim? We have a variety of books of faith – feel free to borrow one for inspiration.
We will happily greet your pet with a pet bed, bowls, toy, tasty treat, pet-friendly room service menu, and a list of local pet resources. We’ve also got a range of inspirational books – from dog massage to pet psychology – feel free to borrow one.